How John's Roast Pork Saves $55,000 Per Year While Streamlining Their Iconic Operation

John's Roast Pork

Philadelphia's legendary roast pork destination transforms their payment processing with Clover, eliminating costly third-party integrations and saving over $55,000 annually.

Legendary Sandwiches, Outdated Payments

John's Roast Pork is an iconic Philadelphia institution. Featured on countless "best of" lists and beloved by locals and tourists alike, this legendary quick service spot serves some of the most famous sandwiches in America.

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But behind the counter, their payment technology was creating unnecessary headaches:

  • No customer-facing payment option: Staff had to take customers' cards through the service window to process payments, slowing down transactions and creating an awkward customer experience.
  • Difficult menu management: Editing menu items and modifiers was a frustrating, time-consuming process that pulled staff away from serving customers.
  • Paying for unnecessary integrations: They were spending $99/month on Chowly just to connect their POS with DoorDash and Grubhub, a cost that should have been included.
  • High software and processing costs: The legacy system was eating into margins with excessive fees that didn't match the value delivered.

For a high-volume quick service operation where speed is everything, these inefficiencies were costing real money and real time.

Built for the Lunch Rush

After evaluating John's Roast Pork's specific needs, BridgeWave recommended Clover, a top-rated system perfectly suited for simple, high-volume quick service establishments.

Clover's streamlined design and built-in integrations made it the ideal fit for an operation that prioritizes speed and simplicity without sacrificing functionality.

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The Results

The impact was immediate and substantial:

  • Customer-facing screen: Faster transactions at checkout with customers able to pay directly at the counter instead of handing their card through a window.
  • Easy menu management: Update menu items and modifiers in-store or remotely with an intuitive interface.
  • Direct delivery integrations: Built-in connections to DoorDash and Grubhub, including the ability to 86 items directly in the POS. No more paying for third-party middleware.
  • $3,085 in annual software savings: Lower POS software costs combined with eliminating the monthly Chowly fee.
  • $55,000+ in annual processing fee savings: Dual pricing dramatically reduced their credit card processing costs, the single biggest line-item improvement.
  • 24/7 U.S.-based support: Real people available whenever they need help, not chatbots or overseas call centers.

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A System Built for Speed

Today, John's Roast Pork operates with technology that matches the pace of their legendary kitchen. No more workarounds, no more unnecessary fees, and no more taking cards through the window.

The team can focus on what they do best: serving up the sandwiches that made them famous.

Why BridgeWave?

Every business has unique needs, and the right POS solution depends on your specific operation. BridgeWave recommends from a deliberately curated set of best-in-class systems, matched to how you actually operate, not pushed from a one-size-fits-all playbook.

For John's Roast Pork, Clover was the perfect match. For your business, it might be something different entirely. That's why we take the time to understand your operation before making recommendations.

Ready to see what the right payment solution could do for your business? Let's talk.

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